Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, fill out a form, or communicate with us. This may include your name, email address, phone number, and any other information you choose to provide.

When you use our messaging services, we collect information related to your interactions, including message content, timestamps, and recipient phone numbers. This data is essential for providing and improving our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services.
• Process transactions and send you related information, including confirmations and invoices.
• Send you technical notices, updates, security alerts, and support messages.
• Respond to your comments, questions, and customer service requests.
• Communicate with you about products, services, offers, and events offered by Gen X Shred and others, and provide news and information we think will be of interest to you.
• Monitor and analyze trends, usage, and activities in connection with our services.
• Personalize and improve the services and provide advertisements, content, or features that match user profiles or interests.

3. Sharing of Information

We may share information about you as follows or as otherwise described in this Privacy Policy:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process.
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Gen X Shred or others.
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With your consent or at your direction.

For SMS/MMS messaging programs: We will not share your phone number with any third parties for their marketing or promotional purposes. Information collected from our messaging programs will not be shared with third parties, except as required by law or as necessary to provide the messaging services (e.g., with messaging platform providers).

4. Opt-In and Opt-Out for Messaging

By providing your phone number and opting into our messaging program, you consent to receive recurring messages from Gen X Shred regarding [e.g., coaching updates, promotional offers, reminders]. Message and data rates may apply.

You can opt-out of our messaging program at any time by replying STOP to any message you receive from us. You may also reply HELP for assistance. For more information, please contact us at [Your Contact Email/Phone Number].

5. Data Retention

We retain your personal information for as long as necessary to provide the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.

6. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@genxshred.com